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Friday, April 24 • 8:00am - 8:50am
Creating a Welcome Workplace: My Plate, My Place, My Library

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The library customer has a healthy appetite that goes beyond books when it comes to information needs. This presentation will highlight the main ingredients of external customers and how to serve them effectively. We will also examine how the library can provide the same type of hospitality to its internal customers. All presenters will provide examples from their respective academic and public library experiences.


Shelia Gaines

University of Memphis

Carolyn Head

Southwest TN Community College

Stacey Smith

Memphis Public Library

Friday April 24, 2015 8:00am - 8:50am CDT
Southeast Ballroom A

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