Librarians are often called to provide instruction and support for topics or services that might appear to be outside of our bailiwick. Just such a conundrum arose recently when the UTC campus adopted the citation management tool, EndNote. The UTC Library, recognized as the best place on campus to receive citation-related information and assistance, became the de facto provider of EndNote training and information. In this presentation, learn how you can integrate any citation management tool into your information literacy sessions, adapt lesson plans, partner with faculty, develop tools for on-campus and distance students, and provide assistance beyond the 8-to-5 Monday-to-Friday timeframe for any citation management software, and jump through flaming hoops (just kidding). We will explore our successes and challenges, and will share tools and lesson plans that can be remixed or reused to provide support and instruction for any software. Ladies and gentlemen, step right up!
